Clio for Co-Counsel was formerly called Clio Connect. (North American accounts only)
It remains Clio Connect for EMEA customers.
If you are looking for support articles on our enhanced client portal, Clio for Clients, access them
here.
Internal messages were formerly called secure messages. (North American accounts only)
It remains Secure Messages for EMEA customers.
I Entered My Payment Details but Cannot Click the Pay Bill Button
Objective:
- Cannot complete payment
- Cannot click the Pay Bill Button when paying bill on Clio connect
Environment:
- Clio Manage
- Clio payments
Additional Information:
n/a
Answer:
- Ensure you have completed all fields in the form and try again
- Refresh the page and try again
- Contact your lawyer and ask them to check that there is no issue on their end
- Contact Clio Support at 1-888-858-2546 x2
