KCS - Why Don't I See a User in Settings After I Added Them?

Objective:

  • I added a User but still don't seem them in Settings under Manage Users, why? 
  • I have added an additional user to Clio. How come her information has not yet shown in Clio?

Environment:

  • Clio Web App

Additional Information:

n/a

Answer:

When you add a user they need to complete the process of creating their account before you see them as a User in Clio.

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