Objective:

• I added a User but still don't seem them in Settings under Manage Users, why? 
• I have added an additional User to Clio. How come his/her information has not yet shown in Clio?

Environment:

• Clio Manage

Additional Information:

n/a

Answer:

When you add a User they need to complete the process of creating their account before you see them as a User in Clio.