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What is the Maximum Document or Folder Name Length That Can Be Uploaded Into Clio?

December 01, 2020 18:29

Question:

What is the Character Limit for Document Names?
How long can a File or Folder Name be to Upload into Clio?
Can I Upload a Document with any File name?
When uploading a Document with a large name, the name appears in Clio as 'NotFoundError'.
Uploading a File or Folder gives the error message 'Filename can't be blank'.

Environment:

Clio Manage

Additional Information:

Answer:

The maximum length that Clio can accept as a File or Folder name is 255 characters. If you attempt to upload a File or Folder with a name longer than 255 characters, the name on Clio's upload screen will be changed to 'NotFoundError'. Clicking Upload Documents will then give an error message saying 'Filename can't be blank'.