Objective:

• Update Person button does not work
• Save New Person button is not working
• Not Saving When Inputting LEDES ID
• Error: "Unable to Edit Contact"

Environment:

• Clio Manage

Additional Information:

n/a

Answer:

You will be unable to save the Contact if there are missing required fields or a field has invalid inputs. Check the following before saving:

• All the required fields (indicated by the green 'required' labels) are filled in.
• There are no boxes highlighted in red indicating a field has been filled in incorrectly.
• Make sure the LEDES ID is only 20 characters long
• Ensure all "Types" next to emails and phone numbers are populated