Objective:
- Update Person button does not work
- Save New Person button is not working
- Not Saving When Inputting LEDES ID
- Error: "Unable to Edit Contact"
Environment:
- Clio Manage
Additional Information:
n/a
Answer:
You will be unable to save the Contact if there are missing required fields or a field has invalid inputs. Check the following before saving:
- All the required fields (indicated by the green 'required' labels) are filled in.
- There are no boxes highlighted in red indicating a field has been filled in incorrectly.
- Make sure the LEDES ID is only 20 characters long
- Ensure all "Types" next to emails and phone numbers are populated