Objective:

• Why is LawPay charging me $19.95 when I have already signed up for Clio Payments?
• Why was I charged $20.00 for LawPay?

Environment:

• Clio Manage
• LawPay

Additional Information:

LawPay Support number: 1-800-459-5798

Answer:

This $19.95 charge is a PCI Non-Compliance fee. You should have received an email from LawPay with instructions on becoming PCI compliant. Once you have followed these steps, you will no longer receive these charges from LawPay.