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How Often is my Data Backed up to Clio's Servers?

Objective:

  • How often are Data backups done

Environment:

  • Clio Manage

Additional Information:

Answer:

Data backups are performed multiple times a day, ensuring the reliability and security of information you store in Clio. 

For both our North American and International customers, we have geographic redundancy in place. This means that we have multiple servers backing up your data in real time. We backup Users data from when they start using Clio.

In the unlikely event of a server failure or loss, this means that your data will still be accessible to you. However, while we do have these measures in place, it is important, and often an ethical consideration, to retain local backups of your data. For information on how to retrieve your data from Clio for the purposes of a local backup, see the "Exports and Permissions" article.

You also have the option of setting up a data escrow account to an Amazon S3 bucket, which is a more automated process.

For more information, please see Security and Reliability at Clio.

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