Issue:
- Unable to complete a change to your login email
- Changing email error
- Cannot confirm email change for log-in
Environment:
- Clio Web App
Additional Information:
The following message is displayed:
Cause:
There are multiple Please confirm your login email change emails and the most recent link is not being clicked.
OR
The link provided has already been used to update log in information.
Resolution:
Click on the link in the most recent Please confirm your login email change email.
OR
Log into Clio using the updated email address.