Issue:
- To determine why Clients cant pay bills via Clio Payments
Environment:
- Clio Manage
- Clio Payments
Additional Information:
n/a
Cause:
Getting approved by LawPay is the first step to setting Clio Payments up. After you receive confirmation from LawPay that you have been approved, please follow the steps below.
Resolution:
- Click Settings
- Click Clio Payments
- Choose a Clio Bank Account on the left and match it with a LawPay Account on the right
- Once all Clio Bank Accounts have been linked to a LawPay Account, click Save Settings
- You are immediately able to take credit card payments