Invoice Shows a Balance Owing Even Though Bill Payments are Equal to The Bill Total

Issue:

• Bill still shows a balance due even after the bill Total has been paid off

Environment:

• Clio Web App

Additional Information:

n/a

Cause:

Removing Interest after having already paid part of a bill can result in payments that were previously allocated to the interest being no longer allocated to the Total due on the bill.

Resolution:

Delete and re-enter the bill payments