Issue:
- Another user at the firm created a Time Entry that is not linked to a Matter but I can't see it in Activities.
Environment:
- Clio Manage
Additional Information:
n/a
Cause:
User does not have Billing Permission
Resolution:
- Have an administrator click on the gear icon within their account to get to the Settings menu
- From the first column of options, click Manage Users
- Click to Edit the profile of the user in question
- Scroll down to Permissions and click the box next to Billing
- Click Save New Information