Learn from the best and brightest in legal, technology, and beyond! Join us at the 2019 Clio Cloud Conference — San Diego | October 21-22, 2019.

Will Payment Plans Keep Running Even if a Payment Fails?


  • When will Payment Plans stop trying to process payments
  • What happens if a payment towards a Payment Plan fails?


  • Clio Web App

Additional Information:

If an installment payment fails, the system will not re-attempt the payment. This installment will be skipped and the card will be tried again on the next Payment Date. 


Yes, Payment Plans will keep running until the specified amount has been collected. 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality