The Clio Cloud Conference isn't another webinar. Find out more and save your spot today.

Will Payment Plans Keep Running Even if a Payment Fails?

Objective:

  • When will Payment Plans stop trying to process payments
  • What happens if a payment towards a Payment Plan fails?

Environment:

  • Clio Manage

Additional Information:

If an instalment payment fails, the system will not re-attempt the payment. This instalment will be skipped and the card will be tried again on the next Payment Date. 

Answer:

Yes, Payment Plans will keep running until the specified amount has been collected. 

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality