Objective:

• Why Can I Not Record A Payment
• Interest Is Recording As Negative When I Try And Apply A Payment

Environment:

• Clio Manage

Additional Information:

This occurs when you have a Multi-Matter Bill and you have paid off some of the Matters, but the Bill is still recording interest for all the Matters.

Answer:

• Record any information about the Payments
• Delete all Payments on the Bill
• Re-record the Payments either as one lump sum, or by Payment Type (ie, Direct Payment, Clio Payment, Trust)