Issue:
- Contact's Phone Number was not Synced to Office365
- Contact phone number does not sync in to Outlook
Environment:
- Clio Manage
- Office 365
- Outlook
Additional Information:
n/a
Cause:
The Office 365 Contact sync will only accept the following phone number fields:
- 2 home phone numbers, 2 work phone numbers, and 1 mobile phone number
Resolution:
- Open the affected Contact's page
- Select Edit
- Change the phone number type to Home, Work or Mobile