- Communications sub-tab in Clio Connect Matters has export button but does not have Output Format options
- Clio Manage
When a Matter is shared with a Co-counsel, they can see the communications for that Matter. Going to the communications sub-tab, there is an Export button on the top right hand corner. After clicking the Export button, the co-counsel gets a choice of Output Format, of which there is none. If they try to export, they get an error "Sorry, the export couldn't be created due to the following errors: Missing required parameter output format".
Not yet diagnosed
- Ask Attorney to export the communications for the co-counsel
- Print screenshot communications tab