"Error: There was a problem updating your Bill. Please try again." When Applying a Discount to a Bill

Issue:

• Unable to save a Bill when adding a discount and Clio generates the above error message.

Environment:

• Clio Web App

Additional Information:

n/a

Cause:

You are trying to apply a percentage discount greater than 100%, which cannot be saved in Clio.

Resolution:

Either lower the percentage of your discount or switch to a dollar amount discount.