Issue:
- Private events synced from Office 365 are visible on shared Calendar in Clio
- Outlook Calendar
- Duplicating Calendar
- Visible on other users Calendars
Environment:
- Clio Manage
Additional Information:
n/a
Cause:
Clio's Calendar permission settings are Calendar-wide, rather than per event. As such, permissions for individual events in Outlook do not sync over to Clio.
Resolution:
Option 1: Set your entire Calendar to Free/Busy so that no details display
- Go to Calendar
- Select Sharing
- Choose the appropriate Calendar
- Under Permission, select Free/Busy for each share
- Click Update Calendar
Option 2: Stop sharing the Calendar
- Go to Calendar
- Select Sharing
- Choose the appropriate Calendar
- Click Remove Permission for each share
- Click Update Calendar
Option 3: Create a separate Calendar in both Clio and Outlook for private events
- Create a new Calendar in Clio: How to Create a New Calendar
- Create a new Calendar in Outlook: Create additional calendars
- Sync the Calendars: Office 365 Business Standard or Enterprise: Syncing Calendars