Private Events from Outlook Syncing to Clio as Public

Issue:

• Private events synced from Office 365 are visible on shared Calendar in Clio
• Outlook Calendar
• Duplicating Calendar
• Visible on other users Calendars

Environment:

• Clio Manage

Additional Information:

n/a

Cause:

Clio's Calendar permission settings are Calendar-wide, rather than per event. As such, permissions for individual events in Outlook do not sync over to Clio. 

Resolution:

Option 1: Set your entire Calendar to Free/Busy so that no details display

1. Go to Calendar
2. Select Sharing
3. Choose the appropriate Calendar
4. Under Permission, select Free/Busy for each share
5. Click Update Calendar

Option 2: Stop sharing the Calendar

1. Go to Calendar
2. Select Sharing
3. Choose the appropriate Calendar
4. Click Remove Permission for each share
5. Click Update Calendar

Option 3: Create a separate Calendar in both Clio and Outlook for private events

1. Create a new Calendar in Clio: How to Create a New Calendar
2. Create a new Calendar in Outlook: Create additional calendars
3. Sync the Calendars: Office 365 Business Standard or Enterprise: Syncing Calendars