San Diego’s got 2020 vision. Get your pass to the Clio Cloud Conference, October 15-16, 2020, at Year End prices!

Do I Need to Pay for Inactive Users?

Objective:

  • I deactivated a user. Do I still need to pay for them?

Environment:

  • Clio Web App

Additional Information:

n/a

Answer:

No, you only pay for active users on a monthly subscription.

If you are on an annual subscription, you have the option to remove unused licenses at renewal.

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality