Issue:
- Interest isn't re-accruing after deletion
- Deleted interest isn't re-applying after waiting 24 hours
Environment:
- Clio Manage
Additional Information:
- n/a
Cause:
- If you remove some of the interest from a Bill (leaving one or more interest charges on the Bill), the removed interest will not return.
Resolution:
- Remove all the interest from the Bill
- Click Edit on the Invoice you want to remove interest from
- Scroll down to the Interest section
- Delete all interest line items by clicking the Remove button at the left side of the screen
- Click Update Invoice
- The following midnight will see all the interest charges re-applied