Objective:

• Forward slashes ( / ) appear in Matter Numbering Schemes but not appearing in the folder or directory in a document integration 

Environment:

• Clio Web App

Additional Information:

Matter Numbering Schemes in Clio with the forward slash ( / ) will not be reflected in Document integrations.

Example name in Clio: "00001-Wayne/Kent" 
Folder directory name in Dropbox and other document integrations, especially those that synchronize with Windows File Explorer or Apple's Finder: "00001-WayneKent"

Answer:

The forward slash indicates a sub-folder within a folder and so will be removed from the folder name.