Receiving Timekeeper Classification Errors When I Submit My LEDES Billing

Issue:

• LEDES Billing error: Timekeeper Classification does not match
• TIMEKEEPER_CLASSIFICATION ERROR

Environment:

• Clio Manage

Additional Information:

• How to Edit a User's Job Title
• Creating LEDES 1998B Formatted Bills

Cause:

The Timekeeper Classification of one of the Users does not match what has been inputted in the LEDES Billing Software or is invalid. 

Resolution:

1. Edit the affected User's Job Title
2. Re-download the bill in LEDES format
3. Re-submit to LEDES billing software.