The Address on My Remittance Slip Is Old, but I Changed Our Firm’s Address in the Account When We Moved

Issue:

• Wrong address on Remittance Slip on Statement of Accounts
• Wrong address on Remittance Slip on Bills
• Remittance Slip address different from Firm Address
• How to change the Remittance Slip address on my bills

Environment:

• Clio Manage

Additional Information:

• How do I update Firm Information on my Bills?

Cause:

The address is written incorrectly in the Remittance Slip portion of the Bill Theme

Resolution:

1. Go to Settings
2. Click Billing > Bill Themes
3. Click the Theme
4. Pick Remittance Slip 
5. Select Remittance Slip
6. Edit the Address to the correct location
7. Click Save