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Communications Page is Freezing in Chrome


  • When scrolling through a list of Communications in Chrome, or attempting to edit a Communication in Chrome, Clio can become non-responsive.


  • Clio Web App
  • Chrome Browser

Additional Information:



Chrome extensions may be interfering with loading certain information on the Communications page (a specific extension known to cause this issue is 'Norton Identity Safe').


  1. Disable the 'Norton Identity Safe' Chrome extension.


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