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Why can’t I access my Faster Drive / AlphaDrive on my computer?

Objective:

  • AlphaDrive Has Question Mark Beside Icon

Environment:

  • Faster Law
  • AlphaDrive

Additional Information:

Answer:

In this case, Faster Drive has lost its connection with Clio.  This is usually because AlphaDrive Suite has stopped running or something interrupted the connection, but could be caused by other factors as well.  If you are experiencing this issue, please contact Faster Law directly using the link below.

Contact Faster Law

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