Objective:

• To understand why, when recording one instance of a payment, multiple instances of smaller values appear as well in the Payments tab.
• To understand how interest payments appear in the Payments tab

Environment:

• Clio Web App

Additional Information:

Deleting one payment instance will delete all the payments appearing in the tab.

Answer:

This usually happens because of interest applied to an invoice that hasn't been paid yet. Each interest charge will appear as a separate payment. If there are multiple interest charges, recording a Payment will show the accrued total including interest in the total open balance. 

Refer to How to Remove Interest from an Invoice for removal steps.