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Why Can't the Other Users See My Matters?


  • I can't see a list of my Matters 
  • Matters are missing
  • Matters are not showing
  • The main matters page does not show all of my Matter
  • I have created a Matter and the other Users cannot see it
  • How do I change a Matter so my colleagues can view it?


  • Clio Manage

Additional Information:



The Matter(s) may have different permission or it could have been deleted.


  1. Check the Matter Permissions (is this Matter only set for a particular User or Group at the firm?) 
  2. Check the Firm Feed to see if the Matter(s) has been created or deleted
  3. Check the Recovery Bin


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