Issue:
- I can't see a list of my Matters
- Matters are missing
- Matters are not showing
- The main matters page does not show all of my Matter
- I have created a Matter and the other Users cannot see it
- How do I change a Matter so my colleagues can view it?
Environment:
- Clio Manage
Additional Information:
n/a
Cause:
The Matter(s) may have different permission or it could have been deleted.
Resolution:
- Check the Matter Permissions (is this Matter only set for a particular User or Group at the firm?)
- Check the Firm Feed to see if the Matter(s) has been created or deleted
- Check the Recovery Bin