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My Clients Receive Calendar Events One, Two, or Three Hours Early

February 10, 2020 15:40

Objective:

When I share calendar events with clients via Clio Connect, the time on their event is off by (one, two, or) three hours
Shared Calendar Event is Showing the Wrong Time for Clients

Environment:

Clio Web App

Additional Information:

If the user doesn't make a selection, Clio Connect defaults to Pacific time. Calendar invites from a users in Mountain, Central, or Eastern time sent to a Clio Connect account on Pacific Time will appear one, two, or three hours early, respectively.

Answer:

Please have your clients check their time zone in Clio Connect and ensure their time zone is set correctly.