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Error: 'The Address Wasn't Understood' When Trying to Download Clio Launcher in Firefox

Issue:

  • Can't get the Clio Launcher to download
  • Clio Launcher not downloading

Environment:

  • Firefox web browser
  • Clio Manage

Additional Information:

  • n/a 

Cause:

  • Unknown

Resolution:

  1. Update your Firefox to the latest version
  2. Clear your cache, click the Launcher icon, and select "Install for Windows" (if using a Windows PC), or "Install for Mac" (if using a Mac)
  3. Download Launcher using a different web browser (Chrome, Edge, or Safari)

 

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