This article may be out of date!
Visit the New Knowledge Center

Error: 'The Address Wasn't Understood' When Trying to Download Clio Launcher in Firefox


  • Can't get the Clio Launcher to download
  • Clio Launcher not downloading


  • Firefox web browser
  • Clio Manage

Additional Information:

  • n/a 


  • Unknown


  1. Update your Firefox to the latest version
  2. Clear your cache, click the Launcher icon, and select "Install for Windows" (if using a Windows PC), or "Install for Mac" (if using a Mac)
  3. Download Launcher using a different web browser (Chrome, Edge, or Safari)


Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality