"User Account Does Not Exist in Tenant" Error When Setting Up Office365 Sync

Issue:

• Cannot setup Office 365 Calendar / Contact Sync
• "Sorry, but we're having trouble signing you in"

Environment:

• Clio Manage
• Office365

Additional Information:

n/a

Cause:

You don't have a Business Standard or Enterprise Office 365 account

Resolution:

Upgrade your Office 365 account to the Business Standard or Enterprise version.