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When Am I Charged After Adding a User on an Annual Subscription?

Objective:

  • To determine when the firm will get charged after adding another user license to an annual subscription.
  • When do I get charged for adding a new user?
  • Will adding a user be prorated?

Environment:

  • Clio Manage

Additional Information:

  • The prorated amount will be between the addition of a new user and the next subscription renewal. 

Answer:

  • You will get charged the prorated amount immediately after adding a new user.  
  • The next billing date will include just one charge for the new, larger total for the following year.
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