Objective:

• To determine when the firm will get charged after adding another user license to an annual subscription.
• When do I get charged for adding a new user?
• Will adding a user be prorated?

Environment:

• Clio Manage

Additional Information:

• The prorated amount will be between the addition of a new user and the next subscription renewal. 

Answer:

• You will get charged the prorated amount immediately after adding a new user.  
• The next billing date will include just one charge for the new, larger total for the following year.