Issue:
- QBO error 6140
- Exported from QuickBooks Desktop to QuickBooks Online when using the integration all the bills errors to 6140
Environment:
- Clio Manage
- QuickBooks Online
Additional Information:
More information on Error 6140: Here
Bills created after the export will sync with no issues as QuickBooks Online will accept the new invoice numbers that are generated by Clio.
Cause:
When the information was exported out, the invoice number was also exported. Now that the invoices are imported into QuickBooks Online Clio see the invoice numbers as the same. The two will not sync due to this conflict.
Resolution:
- Manually link the payment to the invoice within QuickBooks Online.