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Why Can't I See Time Entries on the Personal Dashboard?

December 03, 2019 17:17

Objective:

To determine why time entries entered are not showing up on the Personal Dashboard.
To determine why the Billable Hours Target does not reflect the correct time entered for the day.

Environment:

Clio Web App

Additional Information:

n/a

Answer:

Ensure that the Matter you are adding Time Entries to is listed as a Billable Matter. The steps to do so can be found here: KCS - How to Make a Matter Billable or Non-Billable