Objective:

• To determine why time entries entered are not showing up on the Personal Dashboard.
• To determine why the Billable Hours Target does not reflect the correct time entered for the day.

Environment:

• Clio Manage

Additional Information:

n/a

Answer:

Ensure that the Matter you are adding Time Entries to is listed as a Billable Matter. The steps to do so can be found here: KCS - How to Make a Matter Billable or Non-Billable