- Unable to Archive Secure Message
- Can't Archive Message from Main Communications Tab
- Clio Manage
You do not have permission to view the Matter these messages are linked with.
The Messages you're looking at aren't your messages.
- Have the person who created the Matter login
- Have them locate the Matter
- Choose Edit top right
- Switch the Permissions to Everyone
- Save the Matter
- Navigate to Communications
- Click on Secure Messages
- Click on My messages