KCS - How Do I Determine Which Matter a Maildrop Address is Associated With?

Objective:

  • Figure out which case is linked to a Maildrop email address

Environment:

  • Clio Web App

Additional Information:

n/a

Procedure:

  1. Send a test email to that Maildrop address
  2. Go to the main Communications tab
  3. The most recent test Communication will be associated with that Matter you're looking for
  4. Delete the test Communication

 

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