Objective:

• Troubleshooting IF Statements with Document Automation

Environment:

• Microsoft Word

Additional Information:

For more information on using Conditional Statements, click here. 

Answer:

• There must be 1 space inside each end of the brackets that enclose the conditional statement
• Text expressions should be surrounded by quotation marks. This includes the actual merge field that would return text (IE "<< Matter.Client.Name >>" = "John Smith")
• Numeric expressions should not be surrounded by quotation marks
• If an expression or text area should be blank, add quotation marks with nothing between them
• Expressions and true/false text cannot contain quotation marks