KCS - How Do I Void An Overpaid Bill?

Issue:

  • Overpaid Bill is stuck in a paid state and unable to void or edit the bill

Environment:

  • Clio Web App

Additional Information:

n/a

Resolution:

  1. Go into Payments in the invoice
  2. Delete any payments present
  3. Refresh the page
  4. Under Actions hit Void

 

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