Does your firm need to work from home due to COVID-19? Check out these key resources.

Documents Attached to Maildrop Emails Not Associated to the Matter


  • My Attachments don't have Matters
  • Can't find Documents after using Maildrop


  • Clio Web App

Additional Information:



This occurs when a user in Clio has a Clio Connect account associated to their Clio account.


Disable your Clio Connect account: How Do I Disable a Clio Connect Account?

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality