Issue:
- Can't install Clio Launcher
Environment:
- Clio Manage
- Clio Launcher
Additional Information:
- n/a
Cause:
There are two possible causes for this:
- The operating system this PC uses a 32-bit architecture
- Clio Launcher is already running on this PC
Resolution:
- Clio Launcher only works with PCs using a 64-bit architecture. You will have to upgrade your computer's CPU and operating system to have a 64-bit architecture if you're getting the error for this reason.
If Clio Launcher is already running on your PC, you can close it:
- Press Control + Alt + Delete on your keyboard
- Click Task Manager
- Click Processes
- Scroll through the list of applications, looking for Clio Launcher
- Right-click on it
- Click End Process
- Attempt to install Clio Launcher again