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I Can't Upload a DOC File as a Document Template

Objective:

  • Why isn't Clio accepting my *.doc document template?

Environment:

  • Clio Manage

Additional Information:

n/a

Answer:

The uploader performs a case sensitive check for file extension. If your TEMPLATE.DOC file isn't working, please rename it to Template.doc

 

If you are unable to upload the file after changing the file name, please do not hesitate to reach out to us at Clio Support here.

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