Objective:
- Why isn't Clio accepting my *.doc document template?
Environment:
- Clio Manage
Additional Information:
n/a
Answer:
The uploader performs a case sensitive check for file extension. If your TEMPLATE.DOC file isn't working, please rename it to Template.doc
If you are unable to upload the file after changing the file name, please do not hesitate to reach out to us at Clio Support here.