Objective:

Does the Email Notification update when a Bill is sent and Interest re-accrues overnight?
What value will a client see when they click "Pay online now" after interest has applied.

Environment:

Clio Manage

Additional Information:

For more information on temporarily removing Interest, see here.

For more information on permanently removing Interest, see here.

Answer:

The PDF of the Bill and the Email notification will be unchanged (i.e. they will show the amount due before the interest re-applied). When the client clicks "Pay online now" they will see the current amount outstanding on the bill (including any interest charges).

For example

if a Bill is $1500 + $500 in interest, and the interest is removed. When the Bill is sent, the Client will receive a PDF of the Bill showing an invoice amount of $1500, and the email will read: Amount due on bill #1234 - $1500. If the client looks at the Bill the following day, after the interest has been reapplied, and clicks "Pay online now", the Payment due portion will read: $2000