This article may be out of date!
Visit the New Knowledge Center

Will the QuickBooks Online Sync Recognize Contact Uniqueness Without an Email Address?


  • QuickBooks Online Contact Uniqueness if email address in both are blank


  • Clio Manage
  • QuickBooks Online

Additional Information:

  • n/a


No. Even if the First and Last Names are the same in both programs, and the email address field is blank in both programs, this will not be enough to ensure that the sync recognizes these as the same Contact. For that to happen, all three of those fields must be populated and match exactly.

Was this article helpful?
This information is confusing or wrong
This isn't the information that I was looking for
I don't like this functionality