Objective:

• To determine the reason why the Clio Uploader for ScanSnap is not loading
• "Scan To Clio" Not Showing In ScanSnap
• My ScanSnap Does Not Have Option "Scan To Clio" (PC)

Environment:

• Clio Manage
• ScanSnap

Additional Information:

n/a

Answer:

Clio Uploader has been deprecated thus not being able to connect with the Clio Servers any longer, Please download Clio Launcher and change the profile within Scansnap to open the documents via Clio Launcher so that it can be filed into the matters from your account. For instructions on how to download and install Clio Launcher, click here