Objective:

• To determine the reason why the Clio Uploader for ScanSnap is not loading
• "Scan To Clio" Not Showing In ScanSnap
• My ScanSnap Does Not Have Option "Scan To Clio" (PC)

Environment:

• Clio Web App
• ScanSnap

Additional Information:

n/a

Answer:

Check to make sure that there are no "Ad-Blocking" or "Malware/Anti-virus" programs on your computer that could potentially block the Clio Uploader to appear. If it's still not working please contact Clio Support