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I have Administrator/Billing Permissions but I Cannot View Financial Metrics in My Matters


  • Cannot see Total Time and Total Expense Financial metrics in Matter Dashboard


  • Clio Web App

Additional Information:



The Billing Rate Visibility settings in your User Account may be set to "None".


  1. Go to Settings
  2. Click on Manage Users
  3. Select Edit beneath the affected Users name
  4. Scroll down to Billing Rate Visibility and change the selection to 'All'


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