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I have Administrator Permissions but I Cannot View Financial Metrics in My Matters


  • Cannot see Total Time and Total Expense Financial metrics in Matter Dashboard


  • Clio Web App

Additional Information:



The Billing Rate Visibility settings in your User Account may be set to "None".


  1. Go to Settings > Manage Users
  2. Select Edit beneath the affected Users name
  3. Scroll down to Billing Rate Visibility and change the selection to 'All'


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