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QuickBooks Online Error Code: (6540)

Issue:

  • QuickBooks Online Error Code: 6540 Deposited Transaction cannot be changed

Environment:

  • Clio Manage
  • Bill Syncing
  • Quickbooks Online

Additional Information:

  • To Learn How to Deposit Undeposited Funds in QuickBooks Online, click here
  • A payment that has been edited in Clio will be treated as being deleted and then reapplied with the edits when syncing to Quickbooks. Editing a payment that has been deposited will produce the same error. This can result in an additional payment being applied to the bill in Quickbooks. Following the steps below for the original payment will resolve this.

Cause:

This transaction has been deposited. Quickbooks Online will not allow Clio to make changes to a synced payment that has already been deposited. 

Resolution:

  1. Go into Quickbooks Online and find the linked payment/transactions that was deposited.
  2. Unlink the transaction/payment by changing or deleting it on Quickbooks Online from the bank account. 
  3. From there, this payment should return into the undeposited funds section in Quickbooks Online.
  4. Make necessary modifications in Clio if it needs to be reflected in Quickbooks Online. 

 

 

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