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Why Are Clients Able to Respond to Sent Bill Emails When it Shows the Reply-To Email Address as ''?


  • When I send a Bill with a Client, what email address will the client see?
  • Why does the email say it's from "" but when they reply, it goes to my login email?
  • It says "" but when they reply, it goes to the original sender


  • Clio Manage

Additional Information:

  • In order to change your login email address, click here
  • If you wish for the clients to not be able to reply, please share bill via Clio Connect


The Client will see the email address of the User that sent the Bill or resource.



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