Objective:
- Winmail.dat file forwarded in with Email
- Winmail.dat file attachment forwarded with Email to Maildrop
Environment:
- Clio Manage
Additional Information:
- Work around if using MailDrop: Be sure to copy and paste the Matter Maildrop address every time an email is forwarded. Using the saved address within Outlook appears to cause the file to change into a Winmail.dat format.
- If you would like to turn off TNEF for Outlook 2010 and later versions (i.e. to stop the winmail.dat attachment from appearing in emails), click here.
Answer:
Please check out this Microsoft Support article for more information:
• Email received from a sender using Outlook includes a Winmail.dat attachment