KCS - What Do The Different States Of A Clio Payment Mean

Objective:

  • What Do The Different States Of A Credit Card Payment Mean

Environment:

  • Clio Web App

Additional Information:

It can take between 24-48h for a credit card payment to move from Authorized to Compleated.

Answer:

Authorized- Clio Payments has authorized the payment, but has not yet completed the transaction.

Compleated- The Transaction is now complete and in your real bank account.

Failed- The card has been declined.

Void- You deleted the payment before it was Compleated.

Refunded- You refunded the money back to the Client.

 

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