KCS - Why is my Trial Showing Subscription Fees in Euro?

Objective:

  • Why am I being charged in Euro/GBP?
  • Why don't my subscription charges match what I saw on the website? 

Environment:

  • Clio Web App

Additional Information:

n/a

Answer:

If you signed up for a trial while in Europe, you would have been automatically directed to Clio's EU site (eu.app.clio.com). You can cancel the trial and set up a new account on our North American server, either through a VPN, or once you are back home. 

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