Issue:
- As a new user to the Clio Add-on for Gmail you have received the following email:
Environment:
- Clio Manage
- Gmail
Additional Information:
n/a
Cause:
- As a user you have recently added the Clio Gmail Add-on to your Google Gmail account.
- To help protect your account, Google will send you an email message whenever a new add-on is added to any of your Google services (Gmail, Docs, Sheets etc). The goal of this message to confirm the name of the add-on, the affected google account and the access permissions that add-on requires to function.
Resolution:
- No actions need to be taken from the google email.
- Users can navigate to to check their account activity log https://myactivity.google.com/
- Users can contact their GSuite Admin resource to confirm that the Clio for Gmail add-on was added to their Gmail account.
Google Resources:
Check your account activity
If you have any concerns about activity on your google account, your account activity can be checked by navigating directly to https://myactivity.google.com/ to check their account activity log.